LEGAL REFERENCE

How s98 Handles Your Personal Data

At s98, your privacy is built into every layer of your account — from the moment you register to every deposit you make via JazzCash or Easypaisa. This...

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s98 How s98 Handles Your Personal Data

What This Privacy Policy Covers

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about how your data is handled, or wish to exercise any of your data rights, our privacy support...

Live Chat Start a live chat session from your s98...
Email Support Send your privacy request to our dedicated data...
Help Centre Our help centre contains step-by-step articles on exercising...
POLICY TRUST SIGNALS

Why You Can Rely on Our Privacy Practices

Our privacy framework is reviewed regularly to reflect changes in applicable law and platform operations. We document every data processing activity and apply technical safeguards at each stage...

Encrypted Storage

All personal and payment data — including JazzCash and Easypaisa identifiers — is stored using industry-standard encryption at rest and...

Access Controls

Only authorised s98 personnel with a verified operational need can access your personal data. Access logs are maintained and reviewed...

Data Minimisation

We collect only the data we genuinely need to operate your account and process your transactions. If a data point...

Regular Policy Reviews

Our privacy policy is reviewed at least annually and updated whenever our data practices change. We notify you of material...

Third-Party Limits

Where we share data with payment processors such as JazzCash, Easypaisa, SadaPay, or Raast, we do so under strict data-processing...

Your Rights Upheld

You have the right to access, correct, port, or request deletion of your personal data. We process all such requests...

POLICY CONSISTENCY CHECK

How Our Privacy Standards Hold Across the Platform

Our privacy commitments apply uniformly across every section of s98 — whether you are using the sportsbook, the live casino, or managing your account settings. The same data protections follow you throughout.

01

Account Registration

Data collected at sign-up is used solely for account operation and identity verification — never for unsolicited marketing without your explicit consent.

02

Payment Processing

Transaction data tied to JazzCash, Easypaisa, SadaPay, and Raast is processed under the same encryption and access-control standards as all other personal data.

03

Session Activity

Technical session data such as IP address and device type is collected for security and fraud prevention only, and is not used to build marketing profiles.

04

Customer Support

Records of your support interactions are retained to improve service quality and resolve disputes, and are subject to the same access restrictions as account data.

05

Promotional Participation

If you opt into promotional communications, your contact details are used only for that stated purpose and you may withdraw consent at any time through your account settings.

06

Account Closure

When you close your account, we retain only the data we are legally required to keep, and delete all other personal information within the timeframe set out in this policy.

07

Policy Updates

Any change to how we process your data is communicated to you before it takes effect, giving you the opportunity to review and, where applicable, withdraw consent.

Core Principles Behind Our Privacy Approach

Our privacy approach rests on six concrete commitments that shape how we design account flows, handle data requests, and work with payment partners across Pakistan.

Lawful Basis

Every data processing activity at s98 rests on a documented lawful basis — whether that is contractual necessity, legal obligation, or your explicit consent — so nothing happens to your data without a clear justification.

Purpose Limitation

Data collected for one purpose — such as processing your Raast withdrawal — is not repurposed for unrelated activities. Each data point is tied to a specific, documented use case within your account.

Storage Limits

We set defined retention periods for every category of personal data. Once the retention period expires and no legal obligation requires further storage, your data is securely deleted from our systems.

Accuracy Commitment

We keep your personal data accurate and up to date. You can correct your account details at any time through your profile settings, and we will update our records without unnecessary delay.

Accountability

s98 maintains internal records of all data processing activities and conducts periodic audits to verify that our practices match the commitments set out in this policy and applicable law.

Cross-Border Safeguards

Where your data is processed or stored outside Pakistan, we apply contractual safeguards equivalent to local standards, ensuring your privacy rights travel with your data wherever it is held.

Your Privacy Policy Questions, Addressed

We collect the details you provide during registration — name, contact information, and date of birth — along with payment identifiers for JazzCash, Easypaisa, SadaPay, or Raast, and technical data such as device type and IP address generated during your sessions.

Payment identifiers linked to JazzCash, Easypaisa, SadaPay, and Raast are encrypted both in transit and at rest. We share this data only with the relevant payment processor under a strict data-processing agreement that limits its use to completing your transaction.

Yes. Submit a data access request through live chat or email with your account details for identity verification. We will compile and deliver a copy of your personal data within the timeframe required by applicable law in supported regions.

Contact our privacy support team via live chat or email and request account deletion. We will remove all data we are not legally required to retain and confirm completion in writing, typically within 30 days of verifying your identity.

No. We do not sell or share your personal data with third parties for their own marketing purposes. Data is shared only with payment processors and service providers who support your account operations, under binding data-processing agreements.

We notify you of any material change to this policy via your registered contact details before the change takes effect. You can also check this page at any time to see the current version and the date it was last updated.

Contact our privacy team immediately via live chat or email. We will investigate and respond within 72 hours. If you remain unsatisfied, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction where local law permits.